Field Operations
The Inventory module delivers complete stock visibility with automated tracking and reordering. It helps prevent shortages, reduce excess stock, and maintain accurate inventory levels.
Work Orders & Job Scheduling
Create, assign, and manage work orders with streamlined scheduling to ensure timely service delivery and operational efficiency.
- Work order creation & assignment
- Drag-and-drop job scheduling
- Technician workload visibility
- Route & service planning
- Priority-based job allocation
Mobile Workforce Execution
Equip field teams with a mobile app to receive jobs, update progress, capture data, and communicate instantly from any location.
- Mobile job updates & task tracking
- Photo & document uploads
- Real-time field notifications
- Offline mode support
- Live technician status monitoring
GPS Check-In / Check-Out
Track technician locations with GPS-verified check-ins and check-outs for enhanced field visibility and accountability.
- Geo-tagged attendance
- On-site location capture
- Automated time logging
- Travel & visit validation
- Real-time GPS tracking
Asset & Part Usage Tracking
Monitor materials and spare parts consumed during field operations for accurate costing and inventory visibility.
- Record parts used on jobs
- Auto-sync with inventory
- Cost tracking per work order
- Technician part request workflow
- Usage history reporting
Digital Checklists & Service Reports
Ensure consistent service quality with digital checklists, structured workflows, and auto-generated service reports.
- Configurable service checklists
- On-site data & photo capture
- Digital service reports
- Technician comments & notes
- Automatic report archival
Customer Signature & Feedback
Capture digital signatures and customer satisfaction instantly to ensure transparency and service validation.
- Digital customer sign-off
- Feedback & rating collection
- Signature archive & verification
- Instant service completion updates
- Complaint or issue logging
SLA Compliance Monitoring
Ensure timely service delivery with SLA tracking tools that monitor deadlines, performance, and service commitments.
- SLA timers & countdowns
- Delayed job alerts
- Performance dashboards
- Response & resolution time tracking
- SLA breach reporting