Run Your Service Business Smarter with an All-in-One ERP for Service-Based SMEs

Automate Operations, Improve Customer Experience & Boost Profitability

Service businesses thrive on timely delivery, customer satisfaction, accurate billing, and efficient workflow execution. Integra’s Service ERP gives SMEs a unified platform to manage projects, clients, tasks, billing, HR, workflows, service requests, and performance — ensuring seamless operations and predictable growth.

Key Challenges Faced by Service-Based SMEs

Service companies often deal with scattered processes, inconsistent delivery, communication gaps, and revenue leakage. Integra centralizes your operations and removes bottlenecks with automation and real-time visibility.

Common challenges we help solve:

  • Projects & service tasks not tracked centrally
  • Delayed billing & revenue loss from missed invoices
  • Poor visibility into team productivity & workload
  • Manual scheduling & poorly coordinated service delivery
  • Inconsistent customer communication & follow-ups
  • Difficulty managing field teams or remote workers
  • No unified dashboard for leaders to monitor performance

The Value We Deliver to Service-Based SMEs

Integra improves efficiency, profitability, collaboration, and customer experience — everything a service business needs to scale sustainably.

Major value outcomes:

  • 50–70% reduction in manual operational work
  • Faster project execution & improved service turnaround
  • Accurate billing with zero revenue leakage
  • Better customer engagement & timely updates
  • Fully automated task workflows & approvals
  • Transparent performance dashboards for team leads
  • Predictable growth with real-time data insights

Achieve Your Service Delivery & Growth Goals

Integra helps service businesses operate efficiently, increase profitability, and deliver consistent customer satisfaction.

Operational Goals

  • Streamline workflows & eliminate repetitive tasks
  • Improve team coordination & scheduling

Financial Goals

  • Automate billing & avoid missed invoices
  • Control expenses & track service profitability

Customer Goals

  • Deliver faster & more accurate service responses
  • Strengthen client communication & retention

Leadership Goals

  • Gain full visibility across projects & teams
  • Make smarter decisions with real-time analytics

Why Service-Based SMEs Choose Integra ERP

Integra is built to support the dynamic nature of service businesses — flexible, automated, and powerful enough to adapt to any service model.

Key Differentiators

  • End-to-end service lifecycle automation
  • Project, task & client management in one place
  • Customizable workflows for any service type
  • CRM + Billing + HR + Operations unified
  • Mobile-ready platform for field teams
  • Clear dashboards for owners & managers
  • Fast implementation & easy onboarding

Real Use Cases Across Service-Based SMEs

  • Managing client projects from onboarding to delivery
  • Automating task assignments based on team capacity
  • Tracking billable hours & service profitability
  • Simplifying billing workflows & recurring invoices
  • Managing service tickets & customer feedback
  • Coordinating field service visits with mobile updates
  • Monitoring service performance across branches

How We Serve You: Core Features for Service-Based SMEs

Project & Task Management

Plan, assign & track tasks with full visibility

Customer Relationship Management

Lead tracking, follow-ups & client communication

Billing & Revenue Automation

Generate invoices, track payments & reduce leakage

Workflows & Approvals

Custom approvals for tasks, payments & operations

HR, Attendance & Payroll

Manage staff schedules, attendance & salary cycles

Service Ticketing

Track customer requests, issues & resolutions

Mobile Workforce Tools

Real-time updates from field staff & technicians

Reports & Business Insights

Service performance, revenue insights & MIS dashboards

Service Businesses Grow Faster with Automation. Let’s Build Your Success Story.
With Integra, your service operations become more efficient, predictable, and customer-centric — helping your business scale effortlessly.

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