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Deliver Exceptional Guest Experiences with an Integrated Hotel Management ERP

Unify Reservations, Operations, Finance & Guest Services on One Platform

Hotels and resorts must balance guest experience with operational efficiency. Integra’s Hospitality ERP centralizes reservations, front-desk operations, housekeeping, F&B, billing, finance, and analytics — helping properties deliver consistent, high-quality stays while controlling costs and maximizing revenue.

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Key Challenges Hotels & Resorts Face

Operational complexity across reservations, housekeeping, F&B, events and finance often leads to inconsistent guest service, wasted resources, and missed revenue opportunities.

Common challenges we solve:

  • Fragmented reservation & front-desk systems
  • Manual housekeeping scheduling and poor room readiness visibility
  • Inaccurate billing between F&B, rooms and services
  • Poor visibility into occupancy, ADR and RevPAR
  • Lengthy check-in/check-out processes and guest friction
  • Complicated group & event billing
  • Difficulty coordinating vendors, maintenance & procurement

The Value We Deliver to Hotels & Resorts

Integra improves guest satisfaction, increases operational efficiency, and boosts revenue through automation, centralized data and real-time reporting.

Major value outcomes:

  • Faster guest check-in & check-out with integrated front-desk
  • Improved room turnaround and housekeeping efficiency
  • Accurate consolidated billing across departments
  • Better revenue management with occupancy, ADR & RevPAR insights
  • Timely vendor & procurement management
  • Enhanced guest communication & loyalty tracking
  • Cleaner audit trails for finance & compliance

Achieve Your Hospitality Goals with Integra

Operational Goals

  • Improve guest experience with fast & accurate service delivery
  • Automate housekeeping, maintenance & service workflows

Revenue Goals

  • Maximize occupancy and average daily rate (ADR) with better yield control
  • Increase ancillary revenue from F&B, events & services

Financial & Compliance Goals

  • Consolidate billing & reduce revenue leakage
  • Maintain accurate fiscal records and audit trails

Guest Engagement Goals

  • Personalize guest interactions & loyalty programs
  • Provide timely communication and digital self-service options

Why Hotels Choose Integra ERP

Built for hospitality complexity — from boutique hotels to multi-property chains — Integra delivers flexible, scalable features that integrate operations and finance with guest-facing tools.

Key Differentiators

  • Unified PMS & ERP for reservations, operations and finance
  • Housekeeping & maintenance automation with real-time room status
  • Integrated F&B POS and event billing
  • Revenue management & pricing tools for occupancy optimization
  • Guest portal & mobile check-in for better CX
  • Multi-property dashboards for executive oversight
  • Secure role-based access and compliance reporting

Real Use Cases Across Hotels & Resorts

  • Centralized reservations with channel manager integrations
  • Mobile housekeeping dashboards and room readiness tracking
  • Integrated F&B billing tied to room folios
  • Group booking and banquet billing automation
  • Guest loyalty tracking and personalized offers
  • Automated night audit and daily financial close
  • Real-time executive dashboards for occupancy & revenue

How We Serve You: Core Hospitality Modules & Features

Property & Reservation Management

Central bookings, channel manager & rate plans

Front-Desk & Guest Services

Check-in/out, folio management & guest requests

Housekeeping & Maintenance

Room status, schedules & preventive maintenance

F&B & POS Integration

Integrated POS, menu & banquet billing

Group & Event Management

Group blocks, event billing & resource planning

Revenue Management & Analytics

Occupancy, ADR, RevPAR & forecasting dashboards

Finance, Billing & Night Audit

Automated folios, consolidated invoicing & finance close

Guest Portal & Mobile Experience

Self-check-in, service requests, loyalty & messaging

Deliver Memorable Stays & Efficient Operations with Integra. From boutique hotels to large resort chains — automate operations and delight guests.

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